Product Bulletins:
Discontinued Product
Effective
January 1st, 2012 ProTool Database Software has been discontinued.
Important Product Bulletin
Product:
ProCAB-QC Software
Error: “ProCAB-QC Has Stopped Working”
Effective
Date: 7/15/2011
Recent Security
updates for Windows 7® delivered by Microsoft have caused several
installations of ProCAB-QC software to cease to function. When
attempting to start ProCAB-QC, the user will encounter the message:
“ProCAB-QC Has Stopped Working”
The failure between ProCAB-QC and Windows has been traced to
Security update Numbers KB2507938, KB2533623 and
KB2567680.
Work around:
Uninstall these updates.
Until a more
permanent solution is found, you will need to configure your PC’s
Windows Update settings to allow ‘manual selection of updates to
install’ to prevent KB2507938
and KB2533623 from automatically reinstalling.
(Contact your System Administrator or Accurate Technology for
assistance uninstalling updates or configuring update settings)
NEW Firmware Update
3.0F0
A new version of firmware is available for the
following Digital Readout models:
700-1600-230 Basic
700-1600-235 General Purpose
700-1600-236 General Purpose (w/comp)
700-1600-435 ¼ DIN In-Panel mount
700-1600-700 Compact
This new firmware addresses a potential issue that may occur when
the batteries in the readout are depleted to a specific low voltage
level AND parameter programming or other updating occurs. In
some cases under these conditions, the memory may be reset to
default factory values without the user’s knowledge.
Accurate Technology, Inc. will provide this firmware upgrade at no
charge. The customer is responsible for shipping charges to our
facility.
The occurrence of this issue can be averted by replacing the AA
batteries on a periodic basis every 2 to 3 months for 700-1600-230,
-235, & -236, and 8 to10 months for 700-1600-435, & -700 which
use a 3 volt lithium battery.
If you have any questions, please contact Mark Ehrnsberger in
Engineering at 800-233-0580 or +1 828 654 7920, extension 1315.
Discontinued Part
Effective May 15, 2010:
GagewaySM RS232 adapter (part # 905-1600-001 ) used to convert
the ProScale Readout SPC data output to RS232 - will no longer
available.
GagewaySM USB adapters will continue to be offered.
Obsolete Parts
Effective Oct. 1, 2009 no new orders for Capacitive Incremental Encoders will be
accepted.
All warranties for products using these parts will be honored for
the remainder of the warranty.
Products using these parts include:
DigiFence
DigiStop
DigiScale
Capacitive Incremental Encoders look like:
(Click image to enlarge)
These encoders are used with SCALES that look like
this:
Non-Warranty products using this technology will need to be
replaced with the newer Inductive technology (Models 180, 280 & 380). Please call Accurate Technology for additional
information if necessary.
|
